Privacy Policy
Qusp Neuroclinical Systems Inc. ("we," "us," or "our") is committed to protecting the privacy of all individuals who interact with our platform at Qusp.io. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
1. Company Information
Legal Name: Qusp Neuroclinical Systems Inc.
Website: Qusp.io
Phone: (866) 688-0899
Email: support@qusp.io
Address: 1603 Hwy 51 S, Suite L, Covington, TN 38019, United States
2. Information We Collect
We collect information in two primary ways — directly from you and automatically through your use of the platform:
- Identifying information such as your name, email address, phone number, and professional credentials
- Research or clinical data you submit through our platform tools
- Device and usage data including IP address, browser type, operating system, and session activity
- Communication records when you contact us via email, phone, or web forms
- Location data when voluntarily provided or inferred from network activity
3. How We Use Your Information
We use collected information to operate, maintain, and improve our neuroclinical platform. Specific uses include:
- Providing access to research tools, data platforms, and professional resources
- Personalizing your experience based on your role and platform usage
- Communicating service updates, technical notices, and support responses
- Conducting internal research and analytics to improve platform performance
- Ensuring compliance with applicable laws, including healthcare data regulations
- Sending promotional SMS communications where you have explicitly opted in (see Section 4)
4. SMS Data Sharing and Messaging
When you opt in to receive text messages from Qusp Neuroclinical Systems Inc., you consent to receive promotional and operational SMS communications. No mobile information including phone numbers collected for SMS/text messaging purposes will be shared with third parties or affiliates for marketing or promotional purposes.
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
To stop receiving messages, reply STOP. For help, reply HELP. Message and data rates may apply.
5. Healthcare Data and HIPAA Considerations
To the extent that any information processed through our platform constitutes protected health information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA), we take appropriate steps to handle such data in compliance with applicable requirements. Users who operate in regulated clinical environments are responsible for ensuring their own compliance with applicable healthcare privacy laws.
6. Cookies and Tracking
Qusp Neuroclinical Systems Inc. may use cookies, pixels, and similar tracking technologies to support platform functionality and understand usage patterns. You may disable cookies through your browser settings, though doing so may impact certain features. We do not sell user data collected through tracking technologies.
7. Data Sharing
We do not sell or rent personal information. We may share data in the following limited circumstances:
- With vetted service providers who support platform operations under confidentiality agreements
- When required by law, court order, or governmental authority
- To protect the safety, rights, or property of Qusp Neuroclinical Systems Inc. or others
- In connection with a business transaction such as a merger or acquisition, with advance user notice
8. Data Retention
Personal information is retained only as long as necessary to fulfill the purposes described in this Policy or as required by law. When data is no longer needed, we take reasonable steps to delete or anonymize it securely.
9. Your Rights
You may request to access, correct, or delete your personal information at any time by contacting us at support@qusp.io. We will respond within a reasonable timeframe consistent with applicable law. Certain requests may be subject to legal limitations.
10. Security
We implement commercially reasonable administrative, technical, and physical security measures to protect your information. No method of electronic transmission or storage is completely secure, however, and we cannot guarantee absolute protection against unauthorized access.
11. Children
Our services are not directed to individuals under 18. We do not knowingly collect data from minors. If we become aware that a minor has submitted personal information, we will delete it promptly.
12. Policy Updates
We may update this Privacy Policy periodically. Significant changes will be communicated on our website or through direct notice. Your continued use of our services constitutes acceptance of any updated policy.
13. Contact Us
Questions about this Privacy Policy or our data practices can be directed to:
Phone: (866) 688-0899
Email: support@qusp.io
Address: 1603 Hwy 51 S, Suite L, Covington, TN 38019, United States
