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FAQ

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Quick answers to help you plan, design, and build with confidence
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What is Qusp and who is it for?
Qusp is a clinical-grade platform for EEG acquisition, signal processing, and neurofeedback. It's built for research labs, clinicians, and neurotechnology teams — from a single investigator running one study to multi-site institutions coordinating hundreds of sessions.
How is Qusp different from tools like EEGLAB or MNE-Python?
Those libraries help you analyze recordings after the fact. Qusp runs the whole pipeline live — acquisition, real-time signal-quality monitoring, processing, and storage — and exports cleanly into EEGLAB, MNE-Python, and BIDS so your existing analysis workflow still works.
Is Qusp really open source?
Yes. The self-hosted Community edition is free and runs entirely in your own environment — install it, audit it, and keep full control of your neural data. Qusp Cloud is the paid, managed version, but the core runtime is free forever.
Does it work with my EEG hardware?
Qusp is hardware-agnostic. It connects to amplifiers from g.tec, Brain Products, OpenBCI, and ANT Neuro over Lab Streaming Layer (LSL). Bring your own acquisition hardware and Qusp handles streaming, processing, and storage.
Do I need to know how to code to use Qusp?
No. The dashboard handles acquisition, montage setup, and review without code. For custom pipelines you can script in Python with MNE-Python and EEGLAB, but most studies run start to finish through the interface.
Is there a free trial?
14 days on Qusp Cloud, no credit card required. The self-hosted Community edition is free forever — install it in your own environment and start recording.
What happens if I reach my storage limit?
Recording continues uninterrupted. You get a soft alert at 80% of your storage allocation and options to archive or expand at 100%. No sessions are ever dropped or lost.
Can I switch between self-hosted and Cloud later?
Yes, anytime. Your studies and recordings migrate automatically when you move to Cloud. Switch back to self-hosted and you keep the same pipelines and configuration.
Do you offer discounts for academic or research institutions?
50% off Qusp Cloud for verified academic labs and non-profit research institutions. Grant-funded pilot studies may qualify for extended free access — contact our research team for details.
Do I need specific EEG hardware to use Qusp?
Qusp is hardware-agnostic. It works with amplifiers from g.tec, Brain Products, OpenBCI, and ANT Neuro over Lab Streaming Layer (LSL). You bring your own acquisition hardware; Qusp handles acquisition, processing, and storage.
How long does it take to get up and running?
Under five minutes for the self-hosted edition. One command installs the runtime, sets up the database, and opens the dashboard. Your first EEG stream is live within the hour.
What support do I get on each plan?
The Community edition includes our support forum and full documentation. Cloud gets email support with 24-hour response. Enterprise gets a dedicated success engineer and custom SLAs.
Can I migrate from another EEG analysis tool?
Yes. We provide import paths for EDF/BDF recordings and pipelines built in EEGLAB, MNE-Python, and BrainVision. Most labs complete migration in under a week — your existing montages and workflows carry over.
Do you offer onboarding help?
Cloud plans include a free 30-minute kickoff call. Enterprise plans get a dedicated implementation engineer for the first 90 days. Community users have full documentation and our research support forum.
What happens if something breaks during a study?
Cloud and Enterprise come with 99.9% uptime SLAs and a public status page. Critical issues get same-day response on Cloud, dedicated incident response on Enterprise. Issues in the self-hosted runtime are triaged daily on our issue tracker.